Home Employability Skills – 2nd YrEmployability Skills – 2nd Yr Load QuizSave Quiz Welcome to CBT Exam Preparation Try to repeatedly answer the questions till you get the CORRECT answers LET'S CONTINUE 1. The plumber ------------ the pipes yesterday. repair repaired was repair was repaired 2. Kumar ---------- a good carpenter are can be is 3. Come tomorrow and fix the door knoThis sentence is -------- ----. interrogative imperative exclamatory none 4. How effective the CTS training has been! This sentence is - -----------. exclamatory imperative declarative none 5. While addressing your boss, you should be ---------- impolite informal formal none 6. 6 The customer requested the lady executive to display the different mobile phone models. The customer asked ------- to mention the cost of the mobiles too. him his her it 7. The ITI Principal called Manoj. The Principal asked ------- to show ----- hall ticket for the CTS examination. him, his him, her her, his her, him 8. Hi, how are you? What’s up? – These are examples of ----- -------. formal communication informal communication polite communication none 9. How do you come to work? What is your qualification? – These are examples of ------------. formal communication informal communication impolite communication Improper communication 10. If you meet your supervisor in the grocery store, you will ---- --------. turn your face and go away run to him/her and hug him/her greet him/her formally greet him/her informally 11. When you borrow a screwdriver from a trainee, you should say, ‘------- Give me your screwdrive Can you give me your screwdriver? What a nice screwdriver you have! Spare me your screwdrive 12. The company asked the carpenter to design a box with the given dimensions. When it was approved, he made many more -------------- for the company. box cabinets boxes numbers 13. Magnificent, large, thin, lengthy, square, bright, sharp, hard – are examples of ------------ describing words action word pronouns naming words 14. Table, wire, socket, cable, hammer, nail, pipe, motor, refrigerator – are examples of ------------. action words pronouns describing words naming words 15. Fix, measure, pull, lift, grind, mix, operate – are examples of -----------. pronouns action words describing words naming words 16. Commas, full stops, question marks – are examples of ------ ------. design punctuation marks formal communication none 17. You are requested to complete the given assignment by Monday. This is an example of ---------------- impolite communication formal communication informal communication oral communication 18. Gestures, facial expressions, eye contact are examples of - -----------. verbal communication non-verbal communication acting skill communication skills 19. I have received complaints about workplace safety. Please check them immediately and share the details with me. This is an example of ------------. casual communication formal workplace communication informal communication informal workplace communication 20. Greetings help you to ------------. establish a connection with someone you meet in formal and informal situations establish a connection with someone you meet in formal situations. establish a connection with someone you meet in informal situations. establish cordial relationship 21. When you meet the instructor inside or outside the ITI, it is - -----------. always formal always informal formal inside the ITI informal outside the ITI 22. n the context of an interview --------------- greetings is to be used. formal informal friendly cordial 23. When you make an enquiry at a bank, it is ------------------ situation. an informal a formal a friendly a casual 24. During the COVID-19 pandemic, it is better to ------------------ -------- than shake hands, and say Namaste than -------------- ----------. hug, wave hands wave hands, hug hold hands, hug none 25. A good --------------------------- helps to create a good first impression. family friend self-introduction all of the above 26. We may have to introduce colleagues, peers and superiors in ------------------------------ context. self-introduction informal formal official 27. A quick self-introduction is called ---------------. elevation pitch elevator tone elevator pitch elevation tone 28. When you attend a friend's wedding with your father, you may have to introduce your father to your friend and your friend to your father. What kind of situation is it? elevator pitch formal informal elevation tone 29. As a customer sales executive in an electrical appliances showroom, your greetings and introduction of your instructor to your supervisor shall be _______ descriptive formal informal elevator tone 30. 31. --------------------- are persons with very good behaviour, achievements and lead as an example. customer service executives sales supervisors ITI instructors role models 32. Role models --------------------------- people to follow them elevate instruct inspire none 33. Role models inspire people to follow them though they have ----------------------- and have met -------------------------. elevation, failures strengths, failures weaknesses, failures elevation, successes 34. 35. Human beings are ------------------------ by nature. It is the cultivation of ------------------ habits that makes one a better person. perfect, good perfect, strength imperfect, good imperfect, weak 36. The set of imperfections in a person is called ------------------- strengths elevations imitations weaknesses 37. Strengths of role models get ---------------------- while weaknesses get ------------------------------. noticed, unnoticed elevator, noticed unnoticed, noticed none 38. While we are at home or with friends, we use ------------------- -------------- verbal communication influence informal formal none 39. When we greet our superiors, managers and boss we greet them -----------------------. informally casually formally ndifferently 40. 8 Spoken communication is not only --------------------------- but also ------------------------------------- verbal, non-verbal speaking, writing speaking, formal writing, informal 41. What we communicate without words, but with body language is an example of ---------------------- verbal communication formal communication informal communication non-verbal communication
